Privacy Policy
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This Privacy Policy describes how Sievevital ("we," "us," or "our") collects, uses, stores, and protects personal information when you visit sievevital.shop, purchase our habit tracking guides, journals, workbooks, and related digital products, or otherwise interact with our services. We are committed to transparency and compliance with applicable data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
The data controller responsible for your personal information is Sievevital, located at 34, New House, 67-68 Hatton Garden, London EC1N 8JY, United Kingdom. For privacy-related enquiries, contact us at contact@sievevital.shop or by phone at +442034880210.
2. Information We Collect
Information you provide
When you contact us, place an order for a Daily Momentum Journal, Streak Tracker Workbook, Annual Habit Blueprint Kit, or request information about our rhythm guides, we may collect your name, email address, postal address, phone number, order details, payment confirmation references, and the content of messages you send through our contact form.
Information collected automatically
When you browse our website, we may automatically collect technical data such as your IP address, browser type and version, device type, operating system, referring URLs, pages viewed, time spent on pages, and general geographic location derived from IP data. This information helps us maintain site security, analyse performance, and improve the presentation of our habit tracking products.
Cookies and similar technologies
We use cookies and similar tracking technologies as described in our Cookies Policy. These may include essential cookies required for site functionality and analytics cookies that help us understand how visitors engage with our guides and product pages.
3. How We Use Your Information
We process personal data for the following purposes, based on lawful grounds under UK GDPR:
- To fulfil orders for physical and digital habit tracking products, including processing payments, arranging delivery, and providing download links for digital components.
- To respond to enquiries about our rhythm guides, starter bundles, pricing, availability, and custom recommendations.
- To send transactional communications such as order confirmations, shipping updates, and delivery notifications related to products purchased from Sievevital.
- To improve our website, product descriptions, and user experience based on aggregated usage patterns.
- To comply with legal obligations, including tax, accounting, and consumer protection requirements in the United Kingdom.
- To protect our rights, prevent fraud, and maintain the security of sievevital.shop and our customers.
Where we rely on consent, such as for optional marketing communications about new guides or product releases, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
4. Legal Bases for Processing
We process personal data on the following legal bases: performance of a contract when you purchase our products; legitimate interests in operating and improving our business, provided these interests do not override your rights; compliance with legal obligations; and consent where required for specific activities such as non-essential cookies or optional newsletters.
5. Sharing Your Information
We do not sell your personal information. We may share data with trusted third parties who assist us in delivering our services, including payment processors, delivery and fulfilment partners, email service providers, website hosting providers, and analytics services. All third parties are contractually required to handle data securely and only for specified purposes. We may also disclose information when required by law, court order, or regulatory authority.
6. International Transfers
Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office, or transfers to countries deemed adequate by UK authorities.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy. Order and transaction records are typically retained for seven years to meet accounting and tax obligations. Contact form submissions are retained for up to twenty-four months unless a longer period is required to resolve an ongoing enquiry. Analytics data is retained in aggregated form and does not identify individual users beyond standard retention periods set by our analytics providers.
8. Your Rights
Under UK data protection law, you have the right to access the personal data we hold about you, request correction of inaccurate data, request erasure in certain circumstances, restrict or object to processing, request data portability where applicable, and withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled improperly.
To exercise any of these rights, contact us at contact@sievevital.shop. We will respond within one month, subject to applicable extensions for complex requests.
9. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted connections via HTTPS, access controls, secure hosting environments, and regular review of our data handling practices. While we strive to protect your information, no method of transmission over the internet is completely secure.
10. Children's Privacy
Our habit tracking guides and products are intended for adults and are not directed at individuals under sixteen years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete such information.
11. Third-Party Links
Our website may contain links to third-party websites, such as Google Maps embeds. We are not responsible for the privacy practices of external sites and encourage you to review their policies before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our products, services, or legal requirements. The updated version will be posted on this page with a revised date. Continued use of sievevital.shop after changes constitutes acceptance of the updated policy.
13. Contact
For questions about this Privacy Policy or our data practices regarding habit tracking guides and related products, contact Sievevital at 34, New House, 67-68 Hatton Garden, London EC1N 8JY, United Kingdom, phone +442034880210, or contact@sievevital.shop.